Billing Policies

A Better Payment Experience

Our commitment to delivering high-quality care includes providing you with a simple and convenient financial experience. We ask for payment at the time of service to reduce the need for paper statements and to help you avoid facing surprise bills in the future. POST PT accepts most insurance plans and offers patients the option to place a credit card on a secure, encrypted file for automatic payments.

Billing and Insurance

We strongly suggest you contact your insurance provider ahead of your first visit to verify your benefit information and to determine your financial responsibility per session. POST PT does not have access to financial agreements between patients and insurers, so we are unable to provide you with any financial information beyond your co-pay amount or a general estimate.

The following list of terms and conditions offer additional details about our billing details:

Copays: Copays are due at the time of your visit and are processed automatically to your credit card.

Insurance cards: Please send us a copy of your insurance card so that we can verify that all information provided during your initial evaluation is correct. If you change insurance plans, you must email us a copy of the front and back of your new card.

Missed visits: POST PT charges a cancellation fee if you miss a scheduled visit, or if you do not cancel within 24 hours of your appointment. However, please let us know if you have an unexpected emergency—we aren’t monsters!

Balance: We process payment for any outstanding balances using the credit card on file. If you do not agree with the charges, please call your insurance company as soon as possible.

Please call 508-422-0233 if you have a question about your bill. The majority of issues can be settled quickly. If you are having trouble paying your bill or unable to pay on the day you need to be seen, please explain the specific financial situation to us and we’ll work with you to ensure you receive the care you need.